Re: New (-02) version of IPv6 CPE Router draft is available for review

[EricLKlein@softhome.net]

Antonio Querubin writes: 

> *Ahem* ISPs do care.  For the intended mass-market of this CPE router, the 
> end-customer probably has no full-time IT expert.  Guess who they call 
> first when things break?  The consultant who costs money?  Nephew Tim who 
> might have a real day job?  Or the ISP support line? 

Of the choices, my experience says Nephew Tim is first called. People hate 
having to call tech support more than consultants. The long wait, the 
"select 1 for..." menu, etc.