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Re: Subject Lines on Tickets (Part I)



Barbara,

  I believe that at least half of the tickets that you showed as
examples of "no action needed" tickets were requests for action.
Perhaps this is an example of why things need to be more clear.

>For example, please see tickets # 7135

I think that was a DISCUSS comment to be inserted into the ballot.

>7516

I think this is lifting a DISCUSS from a document.

>7403

I think this is a request for the secretariat to figure out what state
the document should be in.

>(By the way, you can also avoid generating discussion tickets by not 
>copying the ticket system on e-mail discussions.)

I would think this would be the preferred method.

  Bill