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Re: Subject Lines on Tickets (Part I)
> If we can standardize the subject lines,
and if cash could fall from the sky ...
barbara, you and your team have my sympathies. but i just can't
see doing a lot more than forwarding the message where maria whines
about her document. the odds of my looking up in a table what the
proper subject line should be is about the same effort for me as
doing the actual work on the document and saving cnri all those
salaries.
randy